Privacy Policy


At THE BHAG (“we”, “us”, “our”), we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make a purchase from us.

 

1. Information We Collect

We may collect the following types of information when you interact with our website:

  • Personal Information: Name, email address, phone number, billing/shipping address, and any details you provide during checkout or account creation.

  • Payment Information: Processed securely through our third-party payment partners. We do not store your card details.

  • Device & Usage Data: IP address, browser type, device identifiers, pages visited, time spent on the website, and interactions.

  • Cookies & Tracking: Used to improve your browsing experience, analyse traffic, and personalize content.

2. How We Use Your Information

We use collected data for:

  • Processing and fulfilling orders

  • Communicating order updates, confirmations, and support responses

  • Improving website functionality, user experience, and content

  • Preventing fraud and ensuring platform security

  • Marketing and promotional communication (only if you opt-in)

3. Sharing of Information

We may share your information with:

  • Trusted service providers (payment gateways, shipping partners, analytics tools) strictly for operational purposes

  • Legal authorities when required to comply with applicable laws

We do not sell, rent, or trade your personal information.

4. Data Protection

We use industry-standard security measures to protect your data. While we strive to keep your information safe, no digital platform can guarantee 100% security.

5. Your Rights

Depending on your jurisdiction, you may request:

  • Access to your stored information

  • Correction or update of your details

  • Deletion of your data (subject to legal/transactional requirements)

  • Opt-out of marketing communication

6. Cookies

You can manage or disable cookies through your browser settings. However, some features of the site may not function properly without cookies.

7. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.

8. Contact Us

For any privacy-related queries, please contact us.